Privacy Policy

Effective Date: 1.Nov.2025
Alté Era Studio (“we,” “our,” or “us”) operates this website (the “Site”) to offer sustainable fashion products and personalized services. Your privacy is important to us, and this policy explains how we collect, use, and protect your information.

1. Information We Collect

We collect personal information that you voluntarily provide when interacting with our Site, including when you:

  • Make a purchase or booking

  • Subscribe to our mailing list

  • Complete a form or contact us

The types of information we may collect include:

  • Contact Information: name, email address, phone number, and mailing address

  • Payment Information: processed securely via Stripe (we do not store full credit card details)

  • Account Information: login credentials, if you create an account

  • Usage Data: analytics data such as browser type, IP address, and interactions with the Site (collected by Squarespace for performance and analytics purposes)

2. How We Use Your Information

We use your information only to operate and improve our business and provide services to you. This includes:

  • Processing and fulfilling orders

  • Managing appointments and communications

  • Sending transactional and support emails

  • Improving our products, services, and website experience

  • Complying with legal and financial obligations

We do not sell, rent, or trade your information to third parties.

3. Data Storage and Security

Your information is securely stored and managed through our trusted platforms:

  • Squarespace, which hosts our website and manages forms and analytics

  • Stripe, which securely processes all payments

Both platforms comply with international data protection standards. We take reasonable administrative and technical measures to protect your data from unauthorized access, disclosure, or misuse.

4. International Data Transfers

As we operate in both the United States and Germany, your data may be transferred between these locations. We ensure that all data transfers comply with GDPR and other applicable privacy laws, using only platforms that maintain appropriate safeguards.

5. Cookies and Analytics

Our Site uses cookies and similar technologies for functionality, analytics, and performance optimization. You may disable cookies through your browser settings, though some features may not function properly as a result.

6. Your Rights

If you are located in the European Union (EU) or European Economic Area (EEA), you have the right to:

  • Access, correct, or delete your personal data

  • Object to or restrict data processing

  • Withdraw consent at any time

  • Lodge a complaint with your local data protection authority

For requests regarding your personal data, contact us at [insert contact email].

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, and resolve disputes.

8. Third-Party Services

We use trusted third parties solely to support our business operations, including:

  • Squarespace (website hosting, analytics, and contact forms)

  • Stripe (payment processing)

These providers process data only on our behalf and according to their privacy policies:

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:
Alté Era Studio
Email: info@alteerastudio.com
Website: www.alteerastudio.com
Based in: United States & Germany